Last updated: 27 May 2026
This Privacy Policy explains how Zaza’s Pantry collects, uses and protects your personal information when you use our website or place an order.

1. Who we are

This website is operated by Zaza’s Pantry.

Email: zazaspantry@gmail.com
Website: www.zazaspantry.com

2. Information we collect

We may collect the following information:

- your name;
- billing address;
- delivery address;
- email address;
- phone number, if provided;
- order details;
- payment information;
- messages you send us;
- marketing preferences;
- website usage information, such as pages visited and cookies.

We do not store your full payment card details. Payments are processed by third-party payment providers.

3. How we use your information

We use your information to:

- process and deliver your order;
- contact you about your order;
- take payment;
- provide customer support;
- manage returns, refunds or complaints;
- improve our website and services;
- send marketing emails if you have chosen to receive them;
- comply with legal and tax obligations.

4. Legal basis for using your information

We use your personal information where:

- it is necessary to fulfil your order;
- we have a legal obligation;
- you have given consent, such as for marketing emails or non-essential cookies;
- we have a legitimate business interest, such as improving our website or responding to customer enquiries.

5. Sharing your information

We may share your information with trusted service providers where necessary, including:

- Wix, which hosts and supports our website;
- payment providers;
- delivery and courier companies;
- email marketing platforms, if used;
- accountants, legal advisers or professional service providers;
- authorities where required by law.

We only share information where necessary.

6. Marketing emails

We will only send marketing emails if you have signed up or given permission.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at zazaspantry@gmail.com.

7. Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website and checkout to work properly. Other cookies, such as analytics or marketing cookies, may require your consent.

For more information, please see our Cookie Policy.

8. How long we keep your information

We keep your information only for as long as necessary.

Order and transaction records may be kept for accounting, tax and legal purposes.

Marketing data is kept until you unsubscribe or ask us to remove it.

9. Your rights

Under UK data protection law, you may have the right to:

- access the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information;
- object to certain uses of your information;
- ask us to restrict how we use your information;
- withdraw consent where we rely on consent;
- complain to the Information Commissioner’s Office.

To make a request, please contact us at zazaspantry@gmail.com.

10. Security

We take reasonable steps to protect your personal information.

However, no website or online service can be guaranteed to be completely secure.

11. Third-party links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

13. Contact

If you have any questions about this Privacy Policy, please contact:

Email: zazapantry@gmail.com
Address: 18 Cheltenham Place, BN1 4AB, Brighton, United kingdom